Safety Center
Your safety is our priority. Follow these guidelines to have a secure experience on Jaalle.
🛒 Buyer Safety Tips
Inspect Before Paying
Always examine items in person before handing over money. Check for damage, defects, and authenticity.
Meet in Safe Places
Choose public, well-lit locations for meetups. Police stations, shopping malls, and cafes are ideal.
Use Jaalle Escrow
Our escrow service holds payment until you confirm the item is as described. Fully protected.
Beware of Too-Good Deals
If a price seems too good to be true, it probably is. Research market prices before buying.
Verify Seller Identity
Check seller ratings, reviews, and verification badges. Ask questions before committing.
Never Share Passwords
Jaalle will never ask for your password. Don't share login credentials with anyone.
💰 Seller Safety Tips
Safe Meeting Spots
Meet buyers in public places during daytime. Bring someone with you for high-value items.
Confirm Payment First
For mobile money, verify the payment has been received before handing over the item.
Keep Records
Communicate through Jaalle messaging to maintain a record of all agreements.
Report Suspicious Buyers
If a buyer seems suspicious or pressures you, report them immediately.
Do's and Don'ts
Do's
- Meet in public, well-lit places
- Use Jaalle messaging for all communication
- Check seller/buyer ratings and reviews
- Use Jaalle Escrow for high-value transactions
- Verify item condition before paying
- Report suspicious listings or users
- Trust your instincts — if something feels wrong, walk away
Don'ts
- Send money to unknown accounts
- Share personal information (address, ID, passwords)
- Meet alone in isolated locations
- Pay for items sight unseen
- Click on suspicious links from messages
- Ignore red flags in communication
- Rush into a transaction under pressure
Need Help?
If you encounter any suspicious activity, report it immediately.